Terms & Conditions

Conditions of Order

By placing of an order you are acknowledging and confirming that you accept and will comply with the full terms and conditions.
All goods are manufactured to order and cannot be re-sold as we do not have stock items. Cancellation of orders and changes to will not be permitted outside of the Australian Consumer and Competition Commission Legislation.

  1. Placement of order will require full payment of initial payment with order.
  2. Orders will not be processed until confirmed receipt of payment at head office.
  3. The customer is advised to check that the colour, finish, shutter layout and fit, blade size and cord controls positioning that are set out on this order are correct.
  4. Only goods and products itemised in this order will be supplied.
  5. Any additional products not listed on this order, but now required, will be treated as a new order and paid for separately. The original order cannot be delayed whilst awaiting supply of the additional order.
  6. All orders are subject to price review by Head Office.
  7. It is the client’s responsibility to provide adequate structure to secure all products.
  8. The client is responsible for the removal of all existing window coverings, tracks and blinds.
  9. We accept no responsibility for client’s windows, floors or building being out of square.
  10. The client is responsible for the supply of scaffold or height access equipment.
  11. All goods remain the property of EzyFit Window Coverings and ownership of goods will not be passed onto client until payment is made in full. The warranty will not come into effect until full payment as per the order has been made.
  12. All effort will be made to deliver goods and complete this contract in the estimated time however, the company cannot be held responsible for delays due to circumstances beyond it’s control.
  13. The information contained or referred to in the order documents is confidential and must not be disclosed or released for any other use of purpose.

Cancellations and Changes

  1. Changes to or Cancellation of orders must be made within 24 hours of placing the order. You may phone and notify us of the change or cancellation on 07) 3716 7744.
  2. If a cancellation of the order is requested, an administration fee of $70.00 will be incurred. The remaining balance of your payment will be credited to your Bank Account or Credit Card within 3 working days of notification.
  3. Cancellation of the order after production has commenced will incur a minimum cost of $100 plus any material and labour outlays.
  4. We will make all attempts to action any requests for changes or cancellation without charge, however if costs have been incurred you may incur charges up to the maximum value of the original order.

Delivery of your order

When your goods are ready, our Customer Service Department will phone you to arrange either pick up or delivery based on what was selected on the order.
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